Expert staff on hand with a combined 50 years of insurance experience between them. The associates at Denard Insurance Agency have breadth of knowledge and the ability to see solutions where others see problems. Nearly all of our associates are bilingual and are happy to assist you in either English or Spanish.  Se Habla Espanol

Ida Denard Jones

Founder & President

IDA DENARD-JONES is the Founder and President of Denard Insurance Agency, making it one of the very few minority-owned and female-owned independent insurers in the state of Massachusetts. Ida holds a Residential Producer’s License for the state of Massachusetts, and after founding Denard Insurance Agency in 1990, Ida and the agency began taking in active role in community leadership and philanthropy. Denard Insurance has sponsored local youth organizations, and created employment opportunities for the youth of our community.Ida currently serves on the Commonwealth Auto Reinsurers (CAR) governing committee.  When not working in insurance, Ida heads the women’s choir at Holy Tabernacle Church and is an active part of the women’s ministry.

Fanny Pimentel

Office Manager

FANNY PIMENTEL is the Denard Insurance Office Manager and has been an irreplaceable part of the Denard Insurance family for 25 years and counting. Fanny has a kind and generous personality, is fluent in English and Spanish, and her expertise is personalized policy assistance for our Latinx & Spanish speaking customers.

Taylore Jones

Technical Officer

TAYLORE JONES is the Denard Insurance Agency Technical Officer. Taylore is best known for helping customers navigate everything from electronic payments to virtual vehicle registration. Taylore is personable and passionate about customer service, she always greets with a smile.

Dave Heard

Executive Assistant

DAVE HEARD has been with Denard Insurance Agency since near its founding in 1990 and currently employed as Executive Assistant to the president.  Dave first obtained his personal lines producer’s license in 2011, and currently works as special projects leader for the Denard Insurance team. Dave is learning Spanish to better assist our bilingual customers.  

Sandra Castillo

On-site Registry Specialist

SANDRA CASTILLO has been with Denard Insurance Agency for nearly a decade. Sandra serves as our on-site Registry Specialist. With great attention to detail, Sandra manages policy changes, is fluent in English and Spanish, and is a knowledgeable employee and asset to Denard Insurance.

Justin Jones

Tech Operations Manager

JUSTIN JONES is our Tech Operations Manager, with nearly a decade of employment with Denard Insurance Agency. Justin has a stellar rapport with our customers born of his knowledge and skill, helps customers initiate auto-pay, manage their claims, and tackle any other obstacles that may affect insurance policies.